The UX of Consent Models in Open Banking
A comprehensive analysis of consent user experience patterns from the UK Open Banking Implementation Entity, with lessons applicable to UAE's Al Tareq ecosystem.
Why This Matters
Customer consent is the foundation of Open Finance trust. This article from Scott Logic provides battle-tested UX patterns from the UK's mature Open Banking ecosystem. Understanding these patterns helps UAE TPPs and banks design consent flows that are both compliant and user-friendly, reducing drop-off rates while maintaining regulatory alignment.
Key Takeaways for UAE Implementation
The article outlines the OBIE (Open Banking Implementation Entity) three-stage consent model, which provides a useful framework for Al Tareq implementations:
The Three Stages
- Consent Stage - The TPP explains what data is needed and why
- Authentication Stage - The bank verifies customer identity
- Authorisation Stage - The customer approves specific data sharing
Relevance to UAE
While the UK model differs from UAE’s centralized Nebras infrastructure, the UX principles remain applicable:
- Clear data scope communication - Customers must understand exactly what they’re sharing
- Familiar authentication patterns - Banks should use consistent login experiences
- Explicit authorization confirmation - The final step reinforces customer control
Design Principles Worth Adopting
The article emphasizes several principles that align with CBUAE’s customer protection focus:
- Make consent time-bound to reinforce customer control
- Create visual distinction between TPP and bank flows
- Use positive friction at key decision points
- Provide clear revocation paths
How This Applies to Al Tareq
When building on the Al Tareq platform, consider:
- Pre-consent education - Help users understand Open Finance before the flow begins
- Consent duration visibility - Make the 90-day consent window clear
- Account selection UX - Allow granular control when multiple accounts exist
- Post-consent confirmation - Summarize what was shared and for how long
Further Reading
This reference pairs well with:
- CBUAE Open Finance customer consent guidelines
- Al Tareq consent API specifications
- FDX (Financial Data Exchange) consent receipt standards
Disclaimers
- External content - not authored by OpenFinance-OS
- UK-specific patterns may require adaptation for UAE context